Frequently Asked Questions

How much notice is required before scheduling a job?

We offer same-day collection services for urgent needs. However, we prefer a day or two notice for smoother scheduling and better service coordination.

How can I make payments for your services?

We accept all major forms of payment including on-site card payments, cash and invoicing to ensure convenience and flexibility for our customers.

Where do you take the items, and does it get recycled?

We work closely with various charity shops to re-home as many items as we possibly can. All the rest of our waste is then taken to designated facilities, in which it is recycled safely and responsibly with 100% landfill diversion.

What areas do you cover?

We Cover all London postcodes and those within a 50-mile radius of the capital. Please get in touch if you require our services outside of this radius as we still may be able to help!

What type of waste do you take?

We take almost all types of waste except for asbestos, medical waste and hazardous chemicals. Do you clean after you have cleared?

Do you clean after you have cleared?

We do offer an optional light clean on all of our clearances, however if you are looking for a deep clean, you will need to contact a professional cleaning company.